We will not operate during times of inclement weather as determined by management, but we will operate if it is just raining.
If your activity is cancelled prior to starting due to weather or other unforeseeable conditions, we will make every effort to contact you at the phone number you provided. Due to ever changing weather conditions, cancellation may be on short notice. We can reschedule or refund your activity, whichever you choose.
If the activity has already began and participants need to be evacuated from the course prior to completing the activity and it is not possible for the participant to complete the activity, a gift certificate will be issued for the full amount of the activity. By the nature of the Canopy Tour and Challenge Course designs, it may not be possible to continue the activity from where it was interrupted. Every reasonable attempt will be made to allow the participants to complete the activity.